Shipping Policies
rightontrack ships via Federal Express. We offer several methods of shipment:
FedEx Ground, FedEx Express, FedEx Overnight, and FedEx International. Please
contact us by email or at 1-866-4-FLAV-26 if you have any questions regarding
these shipment methods.
After you place an order with rightontrack.com, we send you an email confirming we
have received it. We send a second confirmation email when your order has shipped.
Please save these emails for your records.
We work hard to bring you the lowest possible shipping cost, and we believe that
we are extremely fair when making these calculations. The shipping cost for most
items is based on the item's size, weight, shipping method and delivery address.
We calculate the estimated shipping cost with our lowest-price shipping method.
We charge only enough to cover shipping and handling. You will see your actual
shipping cost during checkout.
We ship to all fifty States and to US territories. We ship Internationally.
We DO NOT ship to PO boxes or to APO/FPO military addresses. We DO NOT ship
to multiple addresses.
Delivery Methods:
Ground – 3 - 7 business days
Express -- 2 - 3 business days
Overnight – One business Day
International – 7 – 10 business days
Return Policies
We aim to please. Therefore, if for whatever reason you are unhappy with a
product, we will gladly accept most returns. However, we do have several return
policies:
First, all products ship out with a “Not Returnable if Removed” tag.
This tag GUARANTEES the authenticity of the item. If this tag is removed, or in
any way tampered with or destroyed, the article may NOT be returned.
Second, even with the tag, all articles must be in PRISTINE RESELLABLE CONDITION.
We reserve the right to refuse any return.
Third, due to the high cost of shipping, shipping insurance, and handling,
we require a 15% restocking fee for any returns.
Fourth, All articles must be returned within seven business days of receipt.
We will not accept returns of articles that have been out of our warehouse
for longer than that.
Pricing and Typographical Errors
While rightontrack.com strives to provide accurate product and pricing information,
pricing or typographical errors may occur. We cannot confirm the price of
an item until after you order. In the event that an item is listed at an incorrect
price or with incorrect information due to an error in pricing or product
information, rightontrack shall have the right, at our sole discretion, to refuse
or cancel any orders placed for that item. In the event that an item is incorrectly
priced, rightontrack may, at our discretion, either contact you for instructions
or cancel your order and notify you of such cancellation.
We strive to provide you with the lowest prices possible. However, prices and
availability are subject to change without notice.
Color Discrepancies
We have made every effort to display the colors of our products that appear
on the Site as accurately as possible. However, as the actual colors you see
will depend on your monitor, we cannot guarantee that your monitor's display
of any color will be accurate.
Contact Information
Questions? Do not hesitate to contact us. We welcome feedback.
Email us at:
info@rightontrack.com
Or call us toll free: 1-866-4-FLAV-26